Are You Good At Negotiating… Or Are You Aimee?
I have always had a terrible time negotiating. Some people have it and some people don’t.
Years ago I was complaining at work that I was spending too much on cable (this was before streaming was as big as it is now) and it seemed that every person I complained to had their bill dropped. They said all they had to do was to call and tell them that they were spending too much and wanted to lower their bill or they weren’t going to continue with the service. 10/10 it works. So I tried it. I called the cable company and said exactly that. I am paying too much money and I just don’t watch a lot of TV. They didn’t argue with me at all they said ok, let me help you cancel. LIKE what the heck? Why does it work for everyone else in the world? I called their bluff and they called my bluff and then they canceled my cable and I had to call my husband and ask him to call the cable company and get it turned back on. After all, we had a six year old at home at wanted to watch Disney and Nick Jr.
Fast forward to a couple of years later. I had my cell phone broken but had insurance on it so they had to overnight my a new phone. They took two whole weeks to send me a phone. During that time I told them I needed my phone for work and they had to send it asap or I was going to have to go to another carrier. They called my bluff and I had cable company PTSD. They transferred me to the person that was going to cancel our phones and I got scared and hung up. THEY CALLED ME BACK. TWICE! I am the worst!
Listen to Aimee+Shawn weekday mornings from 6-10 on 102.7 VGS
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